Costa Rica Exotic Travel's Terms and Conditions

Reservations:

All reservation confirmations will be made via e-mail or fax:

E-mail: reservations@costaricaexotictravel.com

Fax: (506) 2288-5362

Prices:

Prices are accurate and available at the time of publication. Costa Rica Exotic Travel reserves the right to alter quoted prices without notice to reflect changes in hotels fares, land services or tax increases.

Taxes:

All reservations are subject to a mandatory 13% sales tax required by the government of Costa Rica. All credit card purchases are subject to an additional 4% surcharge. To avoid paying credit card surcharges a direct bank deposit or wire transfer can be made.

Payment:

Payment in advance is required to reserve all travel arrangements made via the internet. Tour bookings made via the internet must be made at least 48 hours in advance. Payment for tours can be made with the tour operator directly provided a credit card is used to hold the booking.

Individuals & Couples:

Full payment is due 14 days prior to arrival.

Groups of 3 or more:

40% deposit due 60 days prior to arrival, balance due 30 days prior to arrival

Checks

Checks should be made payable to “CR Tropical Tours SA” and sent to one of the following addresses:

Costa Rica Exotic Travel SJO 3001
PO Box 025723
Miami, Florida 33102-5723

Wire Transfer:

Payments may also be made by direct wire transfer to Costa Rica Exotic Travel using the following remittance instructions:

US Dollars
Swift: BCRICRSJ
Account: 001-0251234-1
Banco Costa Rica (BCR)

Colones
Swift: BCRICRSJ
Account: 001-0251234-3
Banco Costa Rica (BCR)

Note: Cost Rica Exotic Travel is not responsible for wire transfer fees your bank may assess.

Cancellation Policy:

If final installment is not received by the specified times, Costa Rica Exotic Travel reserves the right to cancel the reservation and withhold deposit. One-day tour cancellations are not allowed with less than 24 hours notice. Unfortunately, no-shows will not be refunded for any reason including transportation issues. Package cancellations must be made in writing and sent to Costa Rica Exotic Travel no less than 14 days before the date of arrival. Exceptions are made under management consent. Costa Rica Exotic Travel reserves the right to cancel any tour or package due to insufficient sign-up. In this case, a full refund will be issued, however Costa Rica Exotic Travel will not be held responsible for additional expenses incurred by the preparation of the tour or the package. We recommend clients be covered for short-term travel insurance covering baggage loss, accidents and trip cancellations.

Liability:

Costa Rica Exotic Travel is a recognized travel company and acts solely as a booking agent for its clients. Costa Rica Exotic Travel assumes no liability for travel booked through the company in case of injury, damage, loss, accident, delay or irregularity which may occur as a result of the condition of equipment, vehicles or acts of any operating company actually providing the tour or travel service. Costa Rica Exotic Travel is not responsible for losses or additional expenses due to delay, hotel or airline irregularities, sickness, bad weather or any changes in a tour schedule. Costa Rica Exotic Travel does not take responsibility for changes and cancellations of affiliated companies used to provide services and reserve the right to make reasonable changes or substitutions in itineraries when obligatory. Luggage always will travel under the care and responsibility of its owner. No refunds can be made for unused hotel rooms, meals, sight-seeing trips, tours or any other service.

Note:

Service provider's insurance plans and cancellation policies apply. It is up to the client to seek out these terms and conditions and apply for them directly when necessary.

Conduct:

Costa Rica Exotic Travel reserves the right to require any individual to withdraw from any tour or package at any time, if the company deems his/her acts or conduct detrimental to, or not compatible with the interest, comfort or welfare of the tour as a whole.

Health Issues:

It is the responsibility of persons with medical conditions that might cause risk or harm to themselves or others to notify all tour operators of their condition prior to participating in the activity. Costa Rica Exotic Travel reserves the right to disqualify anyone at any time during the tour or package if participation will jeopardize the safety of the group or handicap the normal functioning or scheduling of the tour. Costa Rica Exotic Travel assumes no responsibility for special arrangements necessary or problems experienced by passengers physically unable to participate in the planned activities.